Skilled communicators manage the dial: uptime to calibrate and connect, downtime to process and plan. Most people default one way and lose the other's information.
Downtime & Uptime
Uptime: attention fully outward on the present external world — observing and listening with nothing added. Downtime: attention inward — thinking, remembering, imagining.
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ShriViral Manek, Institute of NLP India · reviewed 30 Sept 2026